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Dúvidas Frequentes

Frequently asked questions

Tudo sobre documentos, CNH, seguro, idade mínima, entrega no aeroporto e mais. Se não encontrar, fale com a nossa equipe.

What documents do I need to rent?⌄
A valid driver's license (a valid foreign license), your passport, a credit card, and a confirmed reservation. An international driver's permit is not required.
Is a foreign driver's license accepted in the US?⌄
Yes! A valid foreign driver's license is accepted in Florida with no international permit required. Just present it along with your passport.
What is the minimum age to rent?⌄
21 years old. Premium and sports vehicles may require a minimum age of 25. Please confirm at the time of booking.
Is insurance already included in the price?⌄
Yes! All of our vehicles include liability insurance in the advertised price. No surprises when you pick up the car.
Is the SunPass included?⌄
Yes! The SunPass electronic transponder is already installed in every vehicle, so you can drive through Florida's toll plazas without stopping.
How does cancellation work?⌄
Cancellations made more than 48 hours in advance are free of charge. Contact our team via WhatsApp to request one.
Is the model shown guaranteed?⌄
Yes! We never substitute the model without prior notice. The car you reserve is the car you get.
Is the mileage unlimited?⌄
Yes! All of our vehicles come with unlimited mileage. Explore all of Florida without worrying about the odometer.
Do you offer airport delivery?⌄
Yes! We offer delivery and pickup at all major Florida airports: Orlando (MCO), Miami (MIA), Fort Lauderdale (FLL), and more.
What payment methods do you accept?⌄
We accept credit card (up to 12 monthly installments), Zelle and bank transfer. Payment can be made in USD.
Can I return the car at a different location?⌄
Yes! We accept returns at a location different from the pickup point. Ask our team about the one-way return fee.
Do you offer 24/7 bilingual support (English & Portuguese)?⌄
Yes! Our team is available 24/7 via WhatsApp with bilingual support (English & Portuguese). For any emergency or need, we're always here for you.

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